Frequently Asked Questions

Contact Us
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    Are we required to book our hotel rooms through KC Sports Housing for SCVA tournaments?
    Yes, SCVA and KC Sports Housing have formed a partnership and implemented a “Support the Sport” policy, similar to a Stay and Play. All participants must book their rooms through KC Sports Housing to be formally accepted into the SCVA tournaments.
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    What is the requirement to be compliant with the Support the Sport Policy?
    Each team must book a minimum of 6 rooms for the duration of the tournament. However, ALL PARTICIPANTS including coaches, players, and chaperones are required to book rooms through KC Sports Housing.
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    How old must you be to check in at the hotel?
    All hotels in Las Vegas and the majority in Anaheim and San Diego require an adult over 21 to check into the rooms. The name on the reservation must be over 21 and must be present at time of check in.
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    Can minors stay in a room alone?
    There must be one adult over 21 years old staying in each room.
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    Can I use one name for multiple reservations?
    Yes, you can use one name for multiple reservations. The name provided for the reservation will be the only person able to check in at the hotel.
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    Can I use a credit card that will not be present at check in at the hotel?
    Yes, we can send you a credit card authorization form. Most hotels require you to submit one at least 10 days prior to check in. Credit card authorizations must be approved before check in. A hard copy of a credit card must be present for incidentals.
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    What is your cancellation policy?
    Once you submit your credit card to the hotel, the first night charge is nonrefundable. KC Sports Housing can take cancellations up to 30 days prior to the event start date. Any cancellations after this point must be done through the hotel and are at the discretion of the hotel.
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    How long can I continue to book rooms at the discounted rate?
    Our block rates generally close 30 days prior to the event. Once we are 30 days out, we will attempt to get you into your hotel choice but cannot guarantee pricing and availability.
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    Am I permitted to book directly through the hotel?
    No, all rooms must be booked directly with KC Sports Housing. As part of our agreement with the hotels, they will not accept your reservation into our block of rooms and your club will not gain credit for your room booked.
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    How do I modify my reservation?
    Please send us an email at Support@kcsportshousing.com and we will make the necessary changes. Please note we are only able to edit reservations up until 2 weeks prior to the event.
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    What are my options for early check-in or late check-out?
    We cannot guarantee availability or fees for early check-in or check-out. You will need to contact the hotel directly for pricing and availability.
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    What if I am arriving to the hotel late on my check-in date?
    If you are arriving after 9:00pm on your check-in date, you must inform the hotel directly as your reservation may be cancelled.
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    Am I required to pay a deposit?
    Yes, all hotels require a credit card to secure your room and you will be charged a one night nonrefundable charge immediately. If for any reason the hotel is unable to obtain your deposit, you room may be dropped.
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    Can I earn hotel reward points for my stay?
    Yes, please provide your rewards number to the hotel upon arrival.
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    Can I use one credit card for all rooms in my block?
    Yes, please be aware that the card will be charged a one night deposit for each room. It cannot be changed after this is done. If there is a late cancellation or a no-show, your card will be charged a penalty. We will need you to fill out a credit card authorization 30 days prior to the arrival date for all rooms. There must be a physical credit card for incidentals at check-in.
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    Can I book extra days before or after the tournament dates?
    Yes, you will have the option to book shoulder dates. These rates and availability are determined by the hotels. We cannot guarantee any discounted rates outside our contracted dates for the tournament nights.
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    Are there any exemptions to the Support the Sport Policy?
    Yes, clubs residing within 50 miles of the event center location are exempt from the Support the Sport Policy. Clubs MUST request an exemption form at least 30 days prior to the event date and submit it back to us in order for us to inform SCVA you are compliant.
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    What if I already booked a room with the hotel directly?
    We are unable to transfer your reservation into our block. You will need to cancel your existing reservation and request a room with us.