

01
Are we required to book our hotel rooms through KC Sports Housing for SCVA tournaments?
Yes. SCVA has partnered with KC Sports Housing to implement a Support the Sport policy, which functions similarly to a Stay-and-Play model. To be officially accepted into SCVA tournaments, all participants are required to book their accommodations through KC Sports Housing. This policy helps ensure consistent, quality lodging options and supports the overall success of the event. Failure to be meet the Stay and Play requirement will prevent the team from picking up credentials at the tournament.
02
What is required to be compliant with the Support the Sport – Stay and Play Policy?
To meet the requirements of the Support the Sport – Stay and Play policy, each team must book a minimum of 6 rooms per night for the duration of the tournament (unless otherwise stated).
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In addition, all participants—including players, coaches, and chaperones—are required to book their accommodations through KC Sports Housing. This ensures fair access to lodging, supports the tournament infrastructure, and helps keep overall event costs down.
03
Does our team need to be registered for the tournament before securing housing?
Yes. Your team must be registered on SportWrench before submitting a hotel request through KC Sports Housing. If a housing request is submitted without tournament registration, it will be denied, and you’ll need to submit a new request for an available hotel after registering.
If a request is mistakenly approved without registration, you will still be responsible for the hotel room block, so please ensure your team is properly registered before securing accommodations.
04
Are there any exemptions to the Support the Sport - Stay and Play Policy?
Yes. Clubs located within 50 miles of the event venue are exempt from the Support the Sport policy. If your club is not already marked as “Local” in SportWrench, you must submit an exemption request at least 30 days prior to the event date.
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If your club is located outside the 50-mile radius, please refer to Question 5 for information on the opt-out fee and alternative compliance options.
05
Is there an option to buy-out or opt-out of the Stay and Play Policy?
Yes. Teams may choose to opt out of the Stay and Play policy by paying a $600 fee per team, per event. This fee must be submitted no later than 45 days prior to the tournament start date. The opt-out option is only available for teams staying in a vacation or rental home or using hotel reward points. Please note, you may not book team blocks at any of our partner properties when using the opt-out option. While the opt-out option is available, we encourage teams to book through us whenever possible. The more room nights we can show the city, the stronger our case for event impact, which helps us secure higher priority for convention space in the future.
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​We also offer a partial opt-out fee of $100 per unbooked room if your team books fewer rooms than required.​
Once you submit the opt-out form, your credit card will be automatically charged, and you are free to arrange your own accommodations. However, you are not permitted to request a group block booking directly with any of the approved hotels.​
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Please note: The opt-out fee is non-refundable once charged.​
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06
When do my teams need to be compliant with the Support the Sport – Stay and Play Policy?
All teams must be compliant at least 30 days before the tournament start date. This deadline aligns with hotel policies, as most hotels close their group room rates 30 days prior to the event, so it’s important to finalize your bookings by then.
07
Do we need to do a block of rooms or can parents book individually with KC Sports Housing?
A room block is not required, but it is strongly recommended. Booking a team block is the easiest way to ensure compliance with the Support the Sport – Stay and Play Policy and helps keep your team together at the same hotel—which is great for coordination, transportation, and team bonding.
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If parents choose to book individually, the club is responsible for tracking those reservations and confirming that the team meets the minimum requirement of 6 rooms per night. Once six individual rooms are booked, the team must submit the Individual Booking Form linked below.
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Please note: We do not accept this information via email—it must be submitted using the official form.
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ONLY reservations booked directly though KC Sports Housing will count towards team compliancy.
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08
What is the booking procedure through KC Sports Housing?
Please refer to our instructions page.
09
If a sold out hotel becomes available again, am I permitted to move my reservation?
No. Hotel changes are not permitted once you’ve made a reservation or are holding a room block. Any new requests for a different hotel will be denied, and you will remain responsible for your original reservation.
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KC Sports Housing actively works to secure additional rooms to accommodate participants. Allowing hotel changes would undermine these efforts and could result in unnecessary room holds.
Additionally, there is no guarantee that a previously sold-out hotel will reopen or have future availability.
10
Can I use one name for multiple reservations?
Please refer to each hotel’s individual policy regarding multiple reservations under one name. However, only the person listed on the reservation will be allowed to check in, and they must be old enough to meet the hotel’s minimum check-in age requirement (typically 21, sometimes 18 depending on the property).
We strongly recommend using the actual guest’s name for each room to avoid any check-in issues.
11
Am I permitted to book directly through the hotel or use hotel points?
No. All rooms must be booked directly through KC Sports Housing to be compliant with the Support the Sport – Stay and Play Policy.
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As part of our agreement with participating hotels, reservations made directly with the hotel or through third-party sites will not be accepted into our room blocks, and your club will not receive credit toward the required room count.
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This includes bookings made using hotel loyalty points.
12
What if I already booked a room directly with the hotel or through a third-party website?
Unfortunately, we are unable to transfer existing reservations into our room blocks. To be compliant with the Support the Sport – Stay and Play Policy, you will need to cancel your current reservation and request a room at an available hotel through KC Sports Housing.
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Please note: There is no guarantee that the hotel you originally booked will have availability through our system.
13
How old must you be to check-in at the hotel?
In Las Vegas and the majority of hotels in California, the guest checking in must be at least 21 years old. The person listed on the reservation must be 21 or older and present at the time of check-in with valid photo ID.
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Be sure to verify age requirements for your specific hotel, as policies may vary slightly by property.
14
Can minors stay in a hotel room alone?
No. Each room must have at least one guest who is 21 years of age or older staying overnight.
Minors are not permitted to stay in a room alone without an adult present, in accordance with hotel policies.
15
Can I use a credit card that will not be present at check-in at the hotel?
Yes. If your credit card won’t be physically present at check-in, you typically need to complete a Credit Card Authorization (CCA) form. Most hotels require this form to be submitted at least 30 days before check-in, and the authorization must be approved prior to arrival.
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Please note that a credit card must still be physically presented at check-in to cover incidentals.
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To request the CCA form for your hotel, please email us at Support@kcsportshousing.com.
16
Can I use one credit card for all rooms in my block?
Yes, please reach out to us for more information as each hotel varies on the procedure. We will need you to fill out a credit card authorization 30 days prior to the arrival date for all rooms.
17
Am I required to pay a deposit for my reservations?
Yes, all hotels require a credit card to secure your room and you will be charged a one-night nonrefundable charge immediately unless otherwise noted. If for any reason the hotel is unable to obtain your deposit, you room will be cancelled within 14 days.
18
Can I book extra days before or after the tournament dates?
Yes, you will have the option to book shoulder dates. These rates and availability are determined by the hotels. We cannot guarantee any discounted rates outside our contracted dates for the tournament nights.
19
What is your cancellation policy?
KC Sports Housing can take cancellations up to 30 days prior to the event start date. Any cancellations after this point must be done through the hotel and are at the discretion of the hotel.
20
How do I modify my reservation?
If your reservation is with an MGM property and was booked using Passkey, you can edit the reservation using your confirmation number from the hotel. Otherwise, please send us an email at Support@kcsportshousing.com and we will make the necessary changes. Please note we are only able to edit reservations up until 2 weeks prior to the event.
21
Am I required to pay a deposit for my reservations?
We cannot guarantee availability or fees for early check-in or late check-out. You will need to contact the hotel directly for pricing and availability. Majority of the hotels will charge a small fee to guarantee early check-in/late check-out.
22
What if I am arriving to the hotel late on my check-in date?
If you are arriving after 9:00pm on your check-in date, you must inform the hotel directly as your reservation may be cancelled. Room type cannot be guaranteed with a late check-in.
23
Can I earn hotel reward points for my stay?
Yes, please provide your rewards number to the hotel upon arrival.